Outreach and Engagement Services & Taking Initiative Center

"A Place for New Beginnings"

Outreach and Engagement Services

Outreach workers are in the community seeking out people who have not had success with previous recovery attempts or who have not yet considered taking steps toward recovery and attempt to connect them with needed services. Many outreach workers are in recovery themselves and use their experiences to help relate to people as they approach them on the streets or in shelters. The outreach workers strive to help those long disillusioned with the "system" learn and access the resources now available to them. Outreach and Engagement staff provides intensive case management services, including linkages to clinical and employment services. Marrakech has one Outreach and Engagement (O&E) Worker that is part of a collaborative team made up of several community providers led by Columbus House Shelter in New Haven, CT. Marrakech's O&E office is located at 526 Whalley Avenue in New Haven.

Taking Initiative Center

The Taking Initiative Center (TIC) is located at 514 Whalley Avenue in New Haven and is a collaborative between Marrakech, Easter Seals and the APT Foundation. The program works with people in New Haven who have not been reached by our addiction service system, as well as those who have tried treatment and have been unsuccessful.  It seeks to reach these individuals so that balance and stability may be restored to their lives. The aim of the program is to engage, motivate and support those served so that they can adopt a healthy daily routine, gain employment, and reconnect with lost relationships and opportunities.

The Taking Initiative Center is a place to foster dialogue about what the next steps may be for recovery. It is also a place where people can safely talk with their peers, consult with counselors, and just get away from their normal daily routine. Individuals can make use of the free laundry facility, coffee shop, computer and Internet access, recovery groups and extensive literature on area resources. If immediate transportation to treatment is needed the TIC staff will assist individuals to get there.

Eligibility - To be eligible, Individuals reside in New Haven, are not actively involved in the service system and have not had success with previous recovery strategies. Once engaged, individuals will be screened for DMHAS eligibility.

Contact Information For Outreach and Engagement and TIC

Elise Quaranta
Director of Behavioral Health Services
Phone: (203) 389-2970 x 1307
Fax: (203) 389-3927
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Marissa Rivera-Artis
Vice President of Behavioral Health & Vocational Rehabilitation Services
Phone: (203) 389-2970 x 1343
Fax: (203) 389-3927
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Mailing Address:
Six Lunar Drive Woodbridge, CT 06525
Main Phone: (203) 389-2970
Main Fax: (203) 397-0658

Related Websites

CSN Homeless Services: http://www.csnct.org/services/homeless.aspx
Columbus House Shelter: http://www.columbushouse.org/

contact info

Marrakech Inc
Six Lunar Drive
Woodbridge, CT 06525
p: 203.389.2970
f: 203.397.0658

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Our Vision is that each person we serve will live and work in the community and be accepted by their neighbors.