Outreach and Engagement Services & Taking Initiative Center

"A Place for New Beginnings"

Outreach and Engagement Services

Outreach workers are in the community seeking out people who have not had success with previous recovery attempts or who have not yet considered taking steps toward recovery and attempt to connect them with needed services. Many outreach workers are in recovery themselves and use their experiences to help relate to people as they approach them on the streets or in shelters. The outreach workers strive to help those long disillusioned with the "system" learn and access the resources now available to them. Outreach and Engagement staff provides intensive case management services, including linkages to clinical and employment services. The Outreach & Engagement Team is a collaborative program made up of staff from several community providers based in New Haven, CT.

Taking Initiative Center

The Taking Initiative Center is a place to foster dialogue about what the next steps may be for recovery. It is also a place where people can safely talk with their peers, consult with counselors, and just get away from their normal daily routine. Individuals can make use of the free laundry facility, coffee shop, computer classes, recovery groups and extensive literature on area resources. If immediate transportation to treatment is needed the TIC staff will assist individuals to get there.

Eligibility - To be eligible, Individuals reside in New Haven, are not actively involved in the service system and have not had success with previous recovery strategies. Once engaged, individuals will be screened for DMHAS eligibility.

Contact Information

Mike Morgan
Program Coordinator
Phone: (203) 389-2970 x 1317
Fax: (203) 389-3927 This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Elise Quaranta
Director of Behavioral Health Services
Phone: (203) 389-2970 x 1307
Fax: (203) 389-3927
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Marissa Rivera-Artis
Vice President of Behavioral Health & Vocational Rehabilitation Services
Phone: (203) 389-2970 x 1343
Fax: (203) 389-3927
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Mailing Address:
Six Lunar Drive Woodbridge, CT 06525
Main Phone: (203) 389-2970
Main Fax: (203) 397-0658

Related Websites

CSN Homeless Services: http://www.csnct.org/services/homeless.aspx
Columbus House Shelter: http://www.columbushouse.org/